Answer:If the bag sealing is not firm or appears incomplete, the issue is usually related to improper sealing parameters or contamination on the sealing area. First, increase the sealing temperature or extend the sealing time to allow the packaging film to melt and bond properly.Next, check whether the sealing area is clean. Dust, powder, or product resi...

Answer:The packing machine can store up to 100 sets of operating parameters in its control system. These parameter sets include key settings such as bag length, sealing temperature, filling time, feeding speed, and other machine operation configurations.Once a parameter set is saved, it can be recalled and used directly through the machine’s control inte...

Answer:Yes, the packing machine is designed with a built-in fault detection and alarm system. When a malfunction or abnormal condition occurs during operation, the machine will automatically stop running to prevent further damage or product waste.At the same time, the touch screen control panel will display the corresponding fault message, allowing the o...

Answer:Yes, the packing machine is designed with a safety door protection system to ensure safe operation. The safety door is equipped with a door-open detection sensor that continuously monitors the status of the door during machine operation.When the safety door is opened, the sensor immediately detects the change and sends a signal to the control syst...

Answer:No, the packing machine will not fill the bag if it is not opened properly. The machine is equipped with a bag opening detection sensor that checks whether the bag has been successfully opened before the filling process begins.If the sensor detects that the bag is not fully opened or positioned correctly, the system will automatically skip the fil...

Answer:To change the packing machine for different bag sizes, follow these adjustment steps:a) Adjust the bag feeding device:Turn the adjustment handle on the bag feeding device to match the required bag width, ensuring the bags can be picked up and fed smoothly.b) Set the bag width on the touch screen:Enter the new bag width parameter on the machine’s c...

Answer:The packing machine requires a compressed air pressure of 0.6 MPa and an air consumption of approximately 500 L/min during normal operation. This compressed air is mainly used to drive the machine’s pneumatic components, such as cylinders, air valves, and bag opening devices.To ensure stable performance and long-term reliability, it is recommended...

Answer:During daily operation, special attention should be given to cleaning the suction cups and the filters on the suction cups. Regular cleaning of these parts ensures proper vacuum function, prevents contamination, and maintains the machine’s optimal performance and packaging quality.

Answer:The packing machine requires ISO-VG32 lubricating oil for maintenance. This oil should be added to the machine’s lubricator (oil mist unit). Using the correct lubricating oil ensures smooth operation, reduces wear on moving parts, and prolongs the machine’s service life.

Answer:It is recommended to carry out a routine maintenance inspection after every one month of continuous operation to ensure stable performance, long service life, and safe running of the packing machine. Regular maintenance can effectively prevent unexpected breakdowns, reduce downtime, and maintain consistent packaging quality.During the monthly insp...

Answer:Yes, we provide multiple resources to help customers learn more about our packing machines:Manuals: Detailed instruction manuals are available to guide operation, setup, and maintenance.Operation videos: Step-by-step videos demonstrate how to operate the machine efficiently.3D/PDF drawings: Technical drawings are available for design verification ...

Answer:Yes, we provide door-to-door shipping service for most countries and regions. To arrange this service, please provide us with your final delivery address.Once we receive the destination information, we will coordinate with our local shipping agents to confirm availability and handle all necessary customs clearance procedures. This ensures that the...

AnswerTOP Y Machinery Co., Ltd., founded in 2011, is a leading technology-driven manufacturer specializing in packaging machinery. With over 20 years of experience in providing complete packing solutions, we are committed to delivering high-quality machines and professional services to clients worldwide.

Pre-sale Service 1. 24 hours online. Your inquiry will be reply quickly, and can go through all questions with you by any online chatting tools. 2. Professional introduction, details pictures and working videos to show machine. On-sale Service ...

Answer:Our packing machines are covered by a warranty period of 1 to 2 years, depending on the model and purchase agreement. During this time, any defects in materials or workmanship will be repaired or replaced according to our warranty policy.In addition to the standard warranty, we provide lifelong maintenance support to help customers with troublesho...

Answer:For standard packing machines, we generally arrange shipment within 30–35 days after the order is confirmed. This timeframe includes production, quality inspection, and preparation for delivery.For customized machines or machines with special configurations, additional production time is required. The exact delivery time will depend on the complex...

Answer:Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. Our professional design and technical team can work with you to customize packing machines according to your unique requirements, including machine specifications, packaging sizes, branding, and other functional needs.Whether you need minor mo...

Answer:Our packing machines are designed to handle various bag sizes and target weights depending on the machine type:VFFS (Vertical Form Fill Seal) Packing Machine:Minimum film width: 120 mmMaximum film width: 1200 mmSuitable for a wide range of bag lengths and target weights depending on product density and machine configuration.Doypack (Stand-up Pouch...

Answer:Our packing machines are designed to accommodate different product types with the appropriate filling system:Liquids: We recommend using piston pumps or motor pumps to achieve accurate and consistent filling.Powders: For powders, an auger filler or volumetric cup filler ensures precise measurement and smooth packaging.Solids, Flakes, and Granules:...

Answer:Our packing machines can handle different packaging formats depending on your production needs:Roll Film: For products packaged from roll film, we recommend VFFS (Vertical Form Fill Seal) machines such as VP420, VP500, VP620, VP800, VPL1000, and VPL1200. These machines form, fill, and seal bags automatically from film rolls.Premade Bags: For prema...