Answer:The packing machine requires ISO-VG32 lubricating oil for maintenance. This oil should be added to the machine’s lubricator (oil mist unit). Using the correct lubricating oil ensures smooth operation, reduces wear on moving parts, and prolongs the machine’s service life.

Answer:It is recommended to carry out a routine maintenance inspection after every one month of continuous operation to ensure stable performance, long service life, and safe running of the packing machine. Regular maintenance can effectively prevent unexpected breakdowns, reduce downtime, and maintain consistent packaging quality.During the monthly insp...

Answer:Yes, we provide multiple resources to help customers learn more about our packing machines:Manuals: Detailed instruction manuals are available to guide operation, setup, and maintenance.Operation videos: Step-by-step videos demonstrate how to operate the machine efficiently.3D/PDF drawings: Technical drawings are available for design verification ...

Answer:Yes, we provide door-to-door shipping service for most countries and regions. To arrange this service, please provide us with your final delivery address.Once we receive the destination information, we will coordinate with our local shipping agents to confirm availability and handle all necessary customs clearance procedures. This ensures that the...

AnswerTOP Y Machinery Co., Ltd., founded in 2011, is a leading technology-driven manufacturer specializing in packaging machinery. With over 20 years of experience in providing complete packing solutions, we are committed to delivering high-quality machines and professional services to clients worldwide.

Pre-sale Service 1. 24 hours online. Your inquiry will be reply quickly, and can go through all questions with you by any online chatting tools. 2. Professional introduction, details pictures and working videos to show machine. On-sale Service ...

Answer:Our packing machines are covered by a warranty period of 1 to 2 years, depending on the model and purchase agreement. During this time, any defects in materials or workmanship will be repaired or replaced according to our warranty policy.In addition to the standard warranty, we provide lifelong maintenance support to help customers with troublesho...

Answer:For standard packing machines, we generally arrange shipment within 30–35 days after the order is confirmed. This timeframe includes production, quality inspection, and preparation for delivery.For customized machines or machines with special configurations, additional production time is required. The exact delivery time will depend on the complex...

Answer:Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. Our professional design and technical team can work with you to customize packing machines according to your unique requirements, including machine specifications, packaging sizes, branding, and other functional needs.Whether you need minor mo...

Answer:Our packing machines are designed to handle various bag sizes and target weights depending on the machine type:VFFS (Vertical Form Fill Seal) Packing Machine:Minimum film width: 120 mmMaximum film width: 1200 mmSuitable for a wide range of bag lengths and target weights depending on product density and machine configuration.Doypack (Stand-up Pouch...

Answer:Our packing machines are designed to accommodate different product types with the appropriate filling system:Liquids: We recommend using piston pumps or motor pumps to achieve accurate and consistent filling.Powders: For powders, an auger filler or volumetric cup filler ensures precise measurement and smooth packaging.Solids, Flakes, and Granules:...

Answer:Our packing machines can handle different packaging formats depending on your production needs:Roll Film: For products packaged from roll film, we recommend VFFS (Vertical Form Fill Seal) machines such as VP420, VP500, VP620, VP800, VPL1000, and VPL1200. These machines form, fill, and seal bags automatically from film rolls.Premade Bags: For prema...